SHIPPING POLICIES & TIMES
We sell a lot of different items here at Passion Jewelry Shop. Because of this, each item and it's shipping times and costs can vary.
Shipping Policy - **Domestic Orders**
Passion Jewelry Shop will ship your item either from our Las Vegas location or our Fulfillment Center located throughout the United States. Please read the product description page for specific shipping times per product. Some items may be shipped from our international Fulfillment Centers.
US Delivery Time: Retail items 5-7 days or sooner. (Please check the product description page for actually shipping times.)
Shipping Policy - **International**
Passion Jewelry Shop will ship your item either from our Las Vegas location or our Fulfillment Center located throughout the United States. Some items may be shipped from our international Fulfillment Centers.
All our products are subject to 2-3 business days to process your Custom Order.
International Delivery Time: 2 - 3 Weeks
Passion Jewelry Shop will not be responsible for destination country tax and/or duty charge that may incur. Customers will be held accept any restrictions, duties, taxes, and any other fees collected from the destination country. For more details on fees and taxes, please check with your country's Customs and Imports Department.
Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. Our team is working continuously to make sure that you receive your order within
Multiple items are subject to availability, hence you may receive your orders separately.
If you have any questions, please feel free to message us through our Facebookpage (Hit "Like" while you're at it :) ) or email us at firstname.lastname@example.org.
We have many FREE + SHIPPING offers where we offer our products free and the customer just pays a small shipping/handing charge to send the item. These shipping times and costs vary based on the location of where the items are being sent to. Almost all our jewelry items will be shipping from Las Vegas, Nevada our from our international warehouses in Asia.
Why are you offering free items?
The items are free because of a special promotion to launch our new store, or because one of our suppliers wants to test how popular their items are before computing a price. Take note... these free items won't be free for long! If you see a free offer - snatch it up before we start charging for them.
Is this website a Scam?
No, we're not a scam. 1000's of Happy Customers have already ordered our bracelets, jewelry and tshirts and they love the look and feel of our products. If you have any hesitations or questions, just send us an email or chat with a rep if they are online.
Why is the Shipping so high on a Free + Shipping Offer?
It's not really high, if you think about it. We are saving you on the cost for the item plus the shipping amount is for shipping and handling. These items come straight from our fulfillment center in Las Vegas, NV and some of our items come from our warehouse overseas, to your door. They are custom handmade with heart and skill. The items are picked and packed from the warehouse, labels are printed and then the items get on a plane, then may go through customs, and gets processed through your local postal system. It's an expensive journey! Usually buying 2 or more saves you on the shipping charges and gets you even more bulk discounts on most FREE + SHIPPING offers!
How long does it take to get an item shipped?
This depends on the location of where the item is going and where the item is located. As stated, almost all our F+S items come from either our fulfillment center in Las Vegas, Nevada or from our international warehouses. It takes usually 1-2 weeks for Domestic orders and 2-4 weeks for parcels to arrive overseas. Expect our FREE +SHIPPING offers to arrive in 2 to 4 weeks. Delays beyond our control can happen when items land in your country and go through your customs inspection. Again, we cannot control how long it takes once your item lands in your country of origin. We've seen it take 3 days and we've seen it take 2 weeks. Just know... you will get your item. If for some reason it does not arrive within the 4 weeks we expected, contact us. Items can get lost in the mail, and we can talk about getting a replacement item out to you if it went missing.
Many people who order multiple items from our store, will have those items fulfilled by multiple warehouses in Asia or the USA and will most likely get those items in separately mailed packages. This is due to logistical reasons and to allow you to get a great deal, items may not all be in the same warehouse or city. Each package will have a tracking # so you can track each item from dock to door. Most of the time, these packages will arrive on different days, sometimes a few days apart, or even a couple weeks apart.
Once a package is made ready to ship, it's given a tracking number and inputed into our international shipping system online so you can track it from dock to door. Tracking # is usually given before the packages are picked up and may take 3-5 days before the tracking #'s show up online to track. Just check back in 1-3 days and see if the tracking history is updated. If you don't see a tracking story after 5 days, let us know, as we can see what's taking place and get you more information.
If you have any questions about our shipping policies, times, or prices, feel free to contact us and we'll do our best to explain things or even help locate your packages if you've been waiting for too long or lose your tracking #. email@example.com
Thank you for taking the time to read our Shipping Policies and we want to insure you that you will get your order.